As part of our terms of use, we require you to nominate our pharmacy to dispense your NHS prescriptions. If we receive notification that we have been de-nominated then your account will be automatically suspended. Do not worry, if you did not mean to denominate NowPatient, we can reactivate your account easily. You can do this by calling or emailing us but the easiest way to reactivate your account is by logging into your account, where you will see a suspense screen asking you if you would like to re-nominate NowPatient. If you confirm the re-nomination request, then your account will be reactivated. If, however, you wish to change pharmacy, then your account will be deleted. All your information will be deleted except for data that is held in line with our data retention policy, which we are required to maintain, by law.