Step 1 - Book Service or Product Consultation
Step 2 - Select your preferred consultation date and add any notes that might assist the clinician during your session. Click 'Continue' to proceed
Step 3 - You will now see the 'Consultation Time' screen. Select your preferred time for the consultation and click 'Continue'
Step 4 - Choose clinician. On the Choose Clinician screen, you'll be able to view available clinicians and select the one you prefer. You can filter the list by gender and spoken languages. Once you've made your selection, click 'Continue'
Step 5 - Review a summary of your booking and read the 'Pre-consultation Requirements' advisory for helpful tips on how to prepare for live video consultation. Click 'Continue' to proceed
Step 6 - Provide your consultation address and emergency contact details. You can also opt to receive an SMS reminder 30 minutes before your scheduled video consultation
Step 7 - Click 'Confirm Booking' to complete the process. A pop-up will confirm your booking and you'll be redirected to your account homepage. You'll also receive in-App and Push notifications.
