Step 1 - Go to the tools page. Select Genetic Medicines Test. You can select the star icon on the tool and this will create a shortcut on your dashboard for ease of future use.
Step 2 - If we have your medication records, we can check to see if you would benefit from the service. If you do qualify, the recommendation will be visible in ‘My Notifications’ on your dashboard. Alternatively, you can use the action button ‘Check eligibility’ to see if your medication qualifies
Step 3 - If your medication qualifies for the service, add the recommended test to your cart
Step 4 - After you have checked out, your Genetic Medicine Test order will be processed and dispatched. The tracking code will appear in ‘My Notifications’
Step 5 - When we receive your test sample back, we will notify you in ‘My Notifications’
Step 6 - Our laboratory will now process your sample. When the results are ready, you will be notified and prompted to book a consultation with a Genetic Medicine Test clinician. Results can take up to 10 working days to process, from the point we receive your sample back.
Step 7 - Select a time and date for the consultation. You can also choose your preferred language
Step 8 - You will now see a list of clinicians who are specially trained to provide the service that you have chosen. You can filter clinicians by gender. Once you have selected your clinician, you will be able to confirm the booking and add the appointment date to your calendar
Step 9 - You will receive an email and notification reminder, 30 minutes before the consultation starts. You will also be able to track your consultation in ‘My Consultations’ located on your dashboard
Step 10 - Your clinician will explain any changes, called variants, in the gene that was tested. The clinician will also discuss how this may affect your medication including any advisories which will be sent to your doctor for action, with your consent
Step 11 - At the end of the consultation, your clinician will unlock your results and a copy of any referrals sent to your doctor. They will appear in ‘My Documents’ located on your dashboard
Step 12 - You can now view, download or print your test results
