Step 1 - Go to the tools page. Select Weight Loss Programs. You can select the star icon on the tool and this will create a shortcut on your dashboard for ease of future use
Step 2 - If your health profile is up to date, we can check to see if you would benefit from the service. If you do qualify, the recommendation will be visible in ‘My Notifications’ on your dashboard
Step 3 - If you have not completed your health profile, you can still check if you qualify for treatment by selecting the action button ‘Check eligibility’
Step 4 - Complete the short screening quiz. This will determine if you are eligible for the service
Step 5 - If you pass the screening quiz, select a time and date for your consultation. You can also choose your preferred language
Step 6 - You will now see a list of clinicians who are specially trained to provide the service that you have chosen. You can filter clinicians by gender. Once you have selected your clinician, you will be able to confirm the booking and add the appointment date to your calendar.
Step 7 - You will receive an email and notification reminder, 30 minutes before the consultation starts. You will also be able to track your consultation in ‘My Consultations’ located on your dashboard
Step 8 - During the consultation, the clinician will assess and diagnose your health condition. If the clinician determines that it is safe and appropriate to prescribe a weight loss treatment, then you will be issued a prescription
Step 9 - Your prescription order will now be available in your shopping cart
Step 10 - After you have checked out, your order will be processed and dispatched. The tracking code will appear in ‘My Notifications’. You will also receive a notification summarising the consultation, including any advisories such as dietary or exercise advice issued by the clinician
Step 11 - We are here to help you every step of the way through your Weight Loss journey. Use our dashboard tools like Weight Loss Graph and BMI monitor that allow you to track progress. We also provide you with advice and support covering exercise and diet, as well as discussing any concerns you have about your prescribed treatment
