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Home Health Testing
Raj Patel avatar
Written by Raj Patel
Updated over 5 months ago

What is this service for?

Blood tests are a convenient way for you to investigate your health concerns.

NowPatient’s Home Health Testing allows you to test hundreds of different biomarkers which can help confirm if your health concerns are valid or simply give you peace of mind that you are in good health.

What biomarkers do you test?

Our service covers the following biomarkers

Liver Function (LFT) – DL1

If you are concerned about how drinking alcohol, being overweight, or other factors in your life may affect your liver function, our Liver Blood Test kits can help you to make changes to your lifestyle. The Liver function test is an easy and convenient at-home finger-prick blood test kit, used to check for liver enzymes, such as alanine transferase (ALT) and gamma GT (GGT), and to measure your liver function for any signs of inflammation. Avoid heavy exercise for 48 hours before taking the test. You do not need to fast before the test, but avoid fatty foods for at least eight hours before the test.

Kidney Function (Urea and Electrolytes (U/E))

If you have been diagnosed with kidney disease and want to monitor your kidney function, are in a high-risk group, have high blood pressure, diabetes, or you simply want to check your kidney function as part of a general health check-up, our easy to use kidney function test is available. Avoid heavy exercise for 48 hours before using the test.

Vitamin D (VITD)

Vitamin D is essential for maintaining strong bones, your immune system, and regulating mood. If you lack energy, often feel rundown or tired, are over the age of 65, spend most of your time indoors, or have dark skin, you may be more likely to have low vitamin D. Use our easy and convenient finger-prick blood test to check your vitamin D levels at home. Take this test before taking any other medications, vitamin or mineral supplements, and avoid taking biotin supplements for two days before the test.

Testosterone (TEST)

Testosterone affects sex drive (libido), muscle mass, strength, healthy bones, energy levels, fertility, and mood. Your testosterone levels can be affected by alcohol consumption, stress, and even exercise. Low testosterone levels can cause low sex drive and low mood. Testosterone levels also naturally decrease in both men and women with age. Use our easy and convenient home testosterone finger-prick blood test kit to measure your testosterone levels.

Take your sample before 10 am. Do not take biotin supplements for two days before this test.

Lipid Profile (LIPP)

Cholesterol, also known as a lipid, is a fatty substance in your blood. It helps to make sure your cells work correctly, as well as make vitamin D and vital hormones such as testosterone and estrogen. Too much cholesterol, however, causes hypercholesterolemia, which increases your risk of heart attack and stroke. High cholesterol is usually caused by lifestyle factors such as eating too much fatty food and not exercising enough. Other factors can however also increase your risk. These include a thyroid condition, diabetes, and a family history of high cholesterol.

Our at-home finger-prick Cholesterol Blood Test can help check your blood levels of total cholesterol, good and bad cholesterol, as well as triglycerides, allowing you to take the appropriate steps to reduce your cholesterol levels. Be aware, that cholesterol levels are only one part of your heart health. You may still be at an increased risk of heart disease, even with healthy cholesterol levels, if you have other risk factors. Other medications such as steroids, diuretics, and beta blockers may also lead to falsely raised cholesterol levels.

HbA1c (GHB)

Diabetes is a condition where blood sugar levels are too high. You may be at an increased risk of diabetes if you have a poor diet, lead a sedentary lifestyle, have a family history, or are pregnant. You may wish to do a diabetes test if you have a family member with type 2 diabetes or if you have any symptoms of type 2 diabetes, such as:

  • Increased hunger, thirst, or urination

  • Tiredness

  • Blurred vision

  • Sores that heal slowly

  • Recurrent infections

The Diabetes Blood Test is an easy and convenient to use finger-prick test, used to diagnose type 2 diabetes by measuring how much sugar is attached to the hemoglobin in your red blood cells. Haemoglobin A1c (HbA1c) is a long-term measure of sugar levels in your blood and gives a good indication of average sugar levels in your blood over a 3-month period.

Syphilis IgG IgM (SERJ)

Syphilis is an STD (sexually transmitted disease) caused by the bacterium Treponema pallidum. It is spread through sexual contact and can cause serious health problems if left untreated. Our Syphilis Blood Test looks for IgG and IgM antibodies in your blood to confirm a past or current syphilis infection. Do not take biotin supplements for two days before this test.

Chlamydia/Gonorrhoea (CCG/SCG)

Chlamydia and gonorrhea are both STIs (sexually transmitted infections) caused by chlamydia trachomatis and Neisseria gonorrhoeae. Symptoms of chlamydia or gonorrhea include an unusual discharge from the penis or vagina or burning when you urinate. If you have had unprotected sex and want to test for these common STIs in the privacy of your home, then this is the test for you. Tests are most accurate if you test for chlamydia 14 days from the date of infection and gonorrhea after 7 days. A short course of antibiotics is the standard treatment for a chlamydia or gonorrhea infection.

Ca125 (C125)

The Ovarian Autoantibodies test is an immunology blood test measuring for your ovarian autoantibodies. This blood test can be used to investigate and monitor several conditions with support from ourselves, including allergies, immunodeficiencies, and autoimmune responses. Results from your Blood Tests will be available within 4 days of our lab partners receiving your sample.

HIV (HDUO)

HIV (human immunodeficiency virus) is a viral infection usually caught during unprotected vaginal or anal sex with an infected person. HIV can also be transmitted through blood by sharing needles. Also, a mother can pass it on to her baby during pregnancy or in breast milk.

HIV attacks your immune system, weakening your ability to fight infections and illness. If untreated, it may lead to the development of acquired immune deficiency syndrome (AIDS).

Our finger-prick HIV blood test can be taken from 4 weeks after exposure, in your own home. The test should be repeated at 12 weeks post-exposure to confirm the results. You are recommended not to take biotin supplements for 2 days before performing this test.

7 STI by profile PCR (Dl12)

A quick and comprehensive urine and vaginal test to check for 7 of the most common STIs (sexually transmitted infections) – Chlamydia trachomatis, N. gonorrhea, Mycoplasma genitalium, Ureaplasma, Trichomonas vaginalis, Gardnerella vaginalis and, Herpes Simplex I/II. An STI test is the only way to check if you are infected as most STIs don’t show any symptoms, or your symptoms may be mild and missed. It’s important to get checked as untreated STIs can lead to further medical complications or the STI being spread. Most STIs can be treated by taking a course of antibiotics.

If you think you have been exposed to HIV, hepatitis B or C then let us know how long ago this occurred. Samples should be taken 4 weeks after any exposure to hepatitis B. Tests should be taken at least 4 weeks after exposure to HIV, with a repeat test at 12 weeks. Do not take biotin supplements for two days before this test.

Is this a safe service?

Yes. For UK users, our laboratory operates 24 hours a day, 7 days a week, and is the UK’s largest diagnostic laboratory service which is UKAS and ISO-certified.

For US users, our American laboratory is CLIA-certified and registered with the Pennsylvania Department of Health.

Our telehealth clinicians infer your test results and invite you to a virtual consultation in a real-time setting to discuss the results, after which they are then released into your account for download. You can then share the results with your doctor.

Are the at-home Health Testing kits reliable?

Yes. Our UK kits are certified by UKAS and CE-marked. Our US kits are CLIA-certified and registered with the Pennsylvania Department of Health.

  • Test kits have an outer seal design, with the product and regulatory information and a tamper-proof seal

  • UK Test kits are registered with the Medicines & Healthcare Products Regulatory Agency (MHRA) for distribution in the UK only

  • US Test kits are registered with the Pennsylvania Department of Health

  • Test kits are available in multi-language translation

  • Each test kit contains a warnings and precautions section with detailed information for the healthcare organization and yourself as the patient

  • Video instructions supporting the specific sample collection are provided with each Self-Collect kit. Videos are designed to emphasize the important steps associated with capillary blood sampling and do not supersede or replace the specific end-user instructions provided with each kit

Is the service available in the United States and the United Kingdom?

Yes. This service is available in the United Kingdom and the United States

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Do I need to pay for this service?

Yes, this is currently a private service. However, in the UK, this may change and may be funded by the NHS, in the future. In the US, it may be possible it is covered by insurance but this depends on your health plan.

What happens when I order a Home Health Testing kit?

We will send you the test kit you have ordered, which will have instructions on how to collect your sample. Once collected, you simply pop it into the pre-paid envelope and send it to our laboratory.

How will I know how to use the test kit?

Instructions for sample collection are enclosed in each collection kit.

How do I return the sample to your laboratory?

We supply you with a return system package. Use this to send back the sample. Samples are fully tracked and can be posted from any Royal Mail post box, for UK customers, or USPS, for US customers.

How long does it take to get the test results back and what happens next?

Test results can take up to 10 working days to process from the day we receive your sample back.

When we have processed your results, you will be sent a notification which will appear in your ‘My Notifications’ section on your dashboard, which will advise you that your results are now in the ‘My Documents’ section of your dashboard, however, the test results will be locked and will not be viewable.

The notification will include a link that will allow you to book a consultation with one of our Home Health Testing counsellors.

How do I book a consultation?

Once you click ‘Book Consultation’, you will be taken to a consultation booking screen. You will then need to select a date and time that is convenient for you, along with the preferred language of the prescribing clinician you wish to choose. You will then see a list of all available clinicians. From this list, you can filter clinicians by gender and then select the clinician you would like to confirm for your booking.

Once you have approved this, you will see a summary of the appointment including preliminary information about the consultation. At this point, you will also be able to add a reminder to your calendar. Always ensure your account health profile is up to date before any consultation. This ensures that our clinicians have the most up-to-date information about your current health status and anything that may influence their prescribing decisions.

You will receive a push notification and email reminding you of your consultation, 30 minutes before it is due to start.

What happens during the consultation?

At the consultation, the clinician will discuss what the results mean for you and the medication you are currently taking. If the clinician decides that your doctor may need to review your medication or dose, they will send a referral letter, including the test results, to your doctor. If the clinician decides the results do not affect the way you process your medications then the consultation will end.

What happens at the end of the consultation?

At the end of the consultation, you will receive a notification which will summarise the outcomes of the consultation. It will also advise if a doctor referral was made, by way of letter. If a GP referral letter was issued, you will be able to view a copy of this in the ‘My Documents’ section of your dashboard. At this stage, your test results will also be unlocked and you will be able to download it and share it with any other healthcare provider.

Are my results confidential?

Yes, we follow strict General Data Protection Regulations (GDPR) which came into force in May 2018. This places legal requirements on ourselves to ensure your personal data is managed securely with utmost confidentiality. Records are maintained of the processing that is carried out and reported when breaches of the regulation do occur. Our platform is also HIPAA compliant which means we are able to handle PHI (Personal Health Information) securely.

Are you able to prescribe a treatment plan, if my results indicate I need treatment?

For UK users, our prescribing clinicians may be able to provide a private treatment plan, subject to their clinical judgment. Unfortunately, we do not operate a service where you can request a certain medication.

What are the limitations of the Home Health Testing service?

All test kits have a certain level of inaccuracy, therefore results can only be taken as estimates. It should be noted all tests are performed in strict accordance with the manufacturer’s instructions and test performance is regularly monitored through internal and external quality control for test result interpretation.

We do not recommend sending samples back between Friday noon and Monday morning due to delays.

Are there any concerns or risks I need to be aware of?

Tests cannot be performed if samples fall short of the quality, volume, or other eligibility criteria. In these cases, the laboratory may need to reject the samples, and not carry out processing. Sometimes the laboratory is able to rectify a situation and although turnaround times may be affected, it avoids having to arrange for samples to be taken again.

Tests cannot be performed if incorrect sample types are received; samples are received unprotected from light when they are required to be covered at the point of venepuncture; samples are received in incorrect containers; no sample received; samples mislabelled, unlabelled, or with no forms, or no clinical information, samples are broken or have leaked in transit; samples are contaminated (e.g. being in the same bag as a leaking sample); sample stability time has been exceeded (stability time is test dependant, and also refers to tests that can only be carried out on certain days of the week); samples are received in expired tubes.

The laboratory will not accept samples packaged with needles of any kind.

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